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Your plan gives you an application allowance each month. If you use it up before it renews, you have two options:

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Add funds to your wallet

The wallet lets you pay per application, on top of your plan.
  • Price: 10 cents per application. $20 adds 200 applications and $60 adds 600.
  • Amount: any amount from $5 to $500 per top-up.
  • No expiry: wallet credits never expire.
  • When they are used: on a paid plan, your monthly allowance is used first. Wallet credits are used only after it runs out.
  • Only successful applications count: if an application fails, its credit goes back to your wallet automatically.

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How to add funds

  1. Sign in to Tsenta on the web.
  2. Go to Settings, then Plans & billing.
  3. Below your plan, select Add funds. The Buy more applications section opens and shows your wallet balance.
  4. Enter an amount. Tsenta shows how many applications you get and the exact charge.
  5. Select Add funds and complete checkout.
The credits are added to your wallet as soon as the payment goes through. The charge is rounded down to a whole number of applications, so $5.99 adds 59 applications and charges $5.90.

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Who can add funds

Adding funds needs an active paid plan.
  • Subscribed on the web: add funds as above.
  • Subscribed in the iPhone or Android app: you can add funds too. Sign in on the web with the same account and follow the steps above. The mobile app does not sell top-ups.
  • Free plan: subscribe to a paid plan first.
  • Last payment failed: fix the payment first, then add funds. For a web subscription, update your payment method in Plans & billing. For an App Store or Google Play subscription, update it in the store.

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Credit packs

Tsenta no longer sells fixed credit packs. The wallet replaced them. If you bought a credit pack before, its remaining credits are in your wallet balance and still never expire.

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Upgrade your plan

If you use your whole allowance most months, a bigger plan costs less per application than the wallet. If you are already on the biggest plan, add funds to your wallet.
  1. Go to Settings, then Plans & billing.
  2. Select Change plan and pick a plan with more applications per month.
If you scheduled a cancellation of a web subscription, Change plan is hidden. Select Keep my subscription first. An upgrade on the web applies right away. You pay a prorated charge today, your billing date resets to today, and you get the new plan’s full monthly allowance the same day. The plan page shows current plans and prices before you confirm. If you subscribed in the iPhone or Android app, change your plan in the App Store or Google Play. You can still add funds to your wallet on the web.

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Check your balance

On an active plan, go to Settings, then Plans & billing. Your plan shows its monthly allowance. Select Add funds to see your wallet balance, and your past top-ups are listed below it. For other questions, email founders@tsenta.com.